Are your phones code compliant?
Yes, all Kings III phones are fully compliant with state and local codes, including
Will having an emergency pool phone with professional monitoring lower my liability insurance rates?
It is possible. It is recommended to consult with your liability insurance carrier
An inspector told me that my phone must be answered by 911. Is this true?
No, most states mandate that emergency phone calls must be answered by a
How can I be sure that my phone is working?
Periodic manual testing and automatic self-testing are essential for ensuring the reliable operation
When can I expect my phones to be installed?
Installations are typically scheduled 2-3 weeks after receiving signed agreements. However, rush and
How do I get service or repairs?
For assistance, you can reach Kings III directly via email at service@kingsiii.com or by
How do the personnel answering emergency calls determine the location of the callers?
At Kings III's Emergency Dispatch Center, every call from an elevator emergency communication
If the electricity goes out, will my phones work?
Yes, emergency phones are typically powered either by the telephone line or by
Can your phones automatically self-test? What happens if a scheduled test call is missed?
Yes, Kings III emergency phones can automatically self-test. If Kings III is monitoring
Do you charge usage fees based on how many times a phone is used?
No, Kings III does not impose usage fees for phone calls, but provides a
