TESTIMONIALS
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Sonia Miró, RPA
One of our tenants recently got stuck in the elevator during a full building electrical shut down and was able to use the emergency phone to call the dispatcher, who then called our security guard, wh...Read More
Sonia Miró, RPA
One of our tenants recently got stuck in the elevator during a full building electrical shut down and was able to use the emergency phone to call the dispatcher, who then called our security guard, who then notified our engineer to restore power so we could bring the elevator to the ground floor. All in less than 15 minutes! If we didn’t have Kings III in place, she could have been stuck in the elevator for several hours (if she had her cell, she may have had to call 911 which would have wasted valuable first responder resources to make a trip to the building.)
Christopher Short
From day one, and prior actually, Kings III established what the plans were going to be. They self-initiated communication and knowledge transfer, and they were transparent. They came through as a par...Read More
Christopher Short
From day one, and prior actually, Kings III established what the plans were going to be. They self-initiated communication and knowledge transfer, and they were transparent. They came through as a partner to help us understand the video and two-way messaging elevator code, along with doing training with my teammates so that they understood the code as well. Any time we needed help, they’ve been there. Any time we’ve requested information to share with other teammates, they’ve been there. There’s a trust that if we need help, we know that Kings III will be there to work with us.
Pattie McClean
To me, trust with vendors is so important. I need to be able to take care of my customers without any concern. With Kings III, I don’t have to think about my elevator phones. This gives me so much p...Read More
Pattie McClean
To me, trust with vendors is so important. I need to be able to take care of my customers without any concern. With Kings III, I don’t have to think about my elevator phones. This gives me so much peace of mind. I can walk away and know that my tenants are going to be okay just knowing they will be on the other end of the line, and that they can do more than just contact someone to respond to an issue, including help with medical issues. I’m always blown away at the capabilities of Kings III’s call center.
Sara Vaca
Before we started with Kings III I tested our elevator phones and was horrified with the responses I received. I feel much more at ease knowing our residents will be well taken care of when they are i...Read More
Sara Vaca
Before we started with Kings III I tested our elevator phones and was horrified with the responses I received. I feel much more at ease knowing our residents will be well taken care of when they are in need of help. So far everything has been great and the transition was seamless.
David Krasnow
My experience with Kings III was a positive one from start to finish. A Kings III account rep answered my initial phone call without me having to leave a voicemail (a definite plus). From there, the s...Read More
David Krasnow
My experience with Kings III was a positive one from start to finish. A Kings III account rep answered my initial phone call without me having to leave a voicemail (a definite plus). From there, the service department was great at identifying my emergency phone needs and creating an appointment, making sure everything was set. The technician showed up and clearly knew his job. He was polite, efficient, and got the job done quickly without problem. He was even polite to a customer who needed the elevator! Couldn’t be more satisfied with the service.
Kimberly Doyle
Without bringing on a solution like Kings III's CabView to meet video and two-way messaging requirements, we wouldn’t have been able to move forward with our elevator mod. We now have the latest tec...Read More
Kimberly Doyle
Without bringing on a solution like Kings III’s CabView to meet video and two-way messaging requirements, we wouldn’t have been able to move forward with our elevator mod. We now have the latest technology in our elevators to properly serve everyone.
Kimberly Scott
Initially working with Kings III was more about the cost savings. Then one month into my contract, an emergency occurred. A car accident took out a local transformer, turning my building dark for 8 ho...Read More
Kimberly Scott
Initially working with Kings III was more about the cost savings. Then one month into my contract, an emergency occurred. A car accident took out a local transformer, turning my building dark for 8 hours. Three ladies got stuck in an elevator (in 106 degree-weather) and used the elevator phone. Kings III dispatched 911 & called me with a status update. Calmly, the operator explained what happened and steps being taken. Our tenants were out of the elevator in 6 minutes. My sales rep even reached out to make sure I was ok. That’s service you don’t see anymore.
Sarah Turner
I’ve always had such a seamless and reliable experience with Kings III that if we acquire a property that doesn’t already utilize them for their emergency phones, I really just don’t get it. To ...Read More
Sarah Turner
I’ve always had such a seamless and reliable experience with Kings III that if we acquire a property that doesn’t already utilize them for their emergency phones, I really just don’t get it. To me, it seems like the most obvious solution. In fact, in the past, I have been worried about having some trouble with our elevators, and even my staff told me, “Believe me, we have Kings III. We’ll get it up.” It’s clear that Kings III’s reliability is well-known.
Carol Borchardt
For suppliers, if I'm not thinking about you, you're doing your job. And I don't think about Kings III. There are 3 vendors I don't hesitate at all to refer to industry colleagues and Kings III is one...Read More
Carol Borchardt
For suppliers, if I’m not thinking about you, you’re doing your job. And I don’t think about Kings III. There are 3 vendors I don’t hesitate at all to refer to industry colleagues and Kings III is one of those.
Zack Dixon
I was in a time crunch and needed urgent assistance. The team at Kings III not only met my tight deadline but also went above and beyond to ensure the success of my project. Their kindness, efficiency...Read More
Zack Dixon
I was in a time crunch and needed urgent assistance. The team at Kings III not only met my tight deadline but also went above and beyond to ensure the success of my project. Their kindness, efficiency, and dedication were truly commendable. I couldn’t have asked for better assistance, and I highly recommend Kings III to anyone in need of reliable and top-notch service.
Matt Meadors
With Kings III, I'm no longer left wondering if my communities will be able to get someone on the phone if there is elevator trouble. How do I know? I test it, and it works! They have provided me with...Read More
Matt Meadors
With Kings III, I’m no longer left wondering if my communities will be able to get someone on the phone if there is elevator trouble. How do I know? I test it, and it works! They have provided me with peace of mind at my communities.
David Stauber
When choosing Kings III, the real sale for me was their reporting and conversation recording ability. This is definitely a system I recommend for our properties throughout for cost savings and liabili...Read More
David Stauber
When choosing Kings III, the real sale for me was their reporting and conversation recording ability. This is definitely a system I recommend for our properties throughout for cost savings and liability concerns.
Sarah Loggins
I am happy to recommend the high-quality services of Kings III Emergency Communications. I personally have been using Kings III for over ten years to manage the emergency lines of over 15+ multifamily...Read More
Sarah Loggins
I am happy to recommend the high-quality services of Kings III Emergency Communications. I personally have been using Kings III for over ten years to manage the emergency lines of over 15+ multifamily assets with RAM Partners, LLC. I have always been completely satisfied with their performance and appreciate our working relationship. They do an excellent job, from initial install all the way to the account reps we work with. They are always very responsive with 24-hour services, and offer competitive rates in the market.
Robin McLaughlin
Jones & Jones Communities put our residents safety as a priority at all our properties. Kings III has played a major role in assisting us in the reduction of risk and liability. We also saw a sign...Read More
Robin McLaughlin
Jones & Jones Communities put our residents safety as a priority at all our properties. Kings III has played a major role in assisting us in the reduction of risk and liability. We also saw a significant cost savings through telephone line reduction. From corporate staff to their field technicians, they are professional with top notch service.
Shelley Russell
When I first transferred to Houston, one of my properties used Kings III. At that time, the technician that serviced our site was Martin. Though I haven’t worked with him in years, he made such an i...Read More
Shelley Russell
When I first transferred to Houston, one of my properties used Kings III. At that time, the technician that serviced our site was Martin. Though I haven’t worked with him in years, he made such an impression on me for the years I had this property. He was responsive, amazing at helping us troubleshoot, and just so pleasant. This is the reason why King’s III is the only service I consider for my emergency phone needs. It’s great to know that he’s still with your company, and you’re fortunate to have him. I can’t think of another contractor whose employee left such an impression on me after all these years.
Kyla Downs
The Kings III technician who installed our device was wonderful! He arrived on time and was very thorough, friendly, and completed the job with perfection. He explained everything to me at the end and...Read More
Kyla Downs
The Kings III technician who installed our device was wonderful! He arrived on time and was very thorough, friendly, and completed the job with perfection. He explained everything to me at the end and made sure I understood what to do moving forward.
Jennifer Kinman
It means the world to me that I can always count on Kings III to watch over my property, help ensure its safety, and to provide a quick response. For that, I thank each and every single one of you.
Jennifer Kinman
It means the world to me that I can always count on Kings III to watch over my property, help ensure its safety, and to provide a quick response. For that, I thank each and every single one of you.
Jennifer Ann Forsell
I am so appreciative that Kings III was able to install emergency phones on my property on such short notice. Their operation runs like a well-oiled machine from start to finish!
Jennifer Ann Forsell
I am so appreciative that Kings III was able to install emergency phones on my property on such short notice. Their operation runs like a well-oiled machine from start to finish!
Clifton Davis
It has been a pleasure working with Kings III. In my 5 year relationship with Kings III the service has been consistent and efficient, with great follow through. I would recommend Kings III to anyone ...Read More
Clifton Davis
It has been a pleasure working with Kings III. In my 5 year relationship with Kings III the service has been consistent and efficient, with great follow through. I would recommend Kings III to anyone reviewing their services.
Lauren Lee, CAM
We've had excellent experience with Kings III's onsite technicians. They are very responsive, quick to inform us of what is going on, and super friendly.
Lauren Lee, CAM
We’ve had excellent experience with Kings III’s onsite technicians. They are very responsive, quick to inform us of what is going on, and super friendly.
Lorie Ann Farley
Executive Elevator, Inc. has been a partner with Kings III for several years. With exceptional customer service, reliability and expertise in their field, they've proven their professional capabilitie...Read More
Lorie Ann Farley
Executive Elevator, Inc. has been a partner with Kings III for several years. With exceptional customer service, reliability and expertise in their field, they’ve proven their professional capabilities many times. We’ve referred several customers to Kings III for emergency phone monitoring with outstanding results every time. The security of knowing every emergency call is being handled by a specialized emergency dispatch center with seamless efficiency, gives us and our customers the peace of mind that’s rare in the world of elevators. We highly recommend a Kings III partnership.
Ronda Dominguez
The largest takeaway from using Kings III elevator phone service is the language proficiency. In Orlando, we have a diverse melting pot of culture. Our office park houses numerous governmental agencie...Read More
Ronda Dominguez
The largest takeaway from using Kings III elevator phone service is the language proficiency. In Orlando, we have a diverse melting pot of culture. Our office park houses numerous governmental agencies and businesses that service our culturally rich city. In the event of emergency, we need a quick response and efficient communication. The technicians who service our property are also great! They are very professional, courteous and great communicators.
Jesse Sluder
We’ve been using Kings III for elevator life safety service on our college campus for several months now. The installation to add cellular dialers was a smooth transition and we now meet state build...Read More
Jesse Sluder
We’ve been using Kings III for elevator life safety service on our college campus for several months now. The installation to add cellular dialers was a smooth transition and we now meet state building code requirements while saving taxpayer funds having eliminated legacy analog phone lines. It’s very much a relief knowing we have a reliable service and installed equipment capable of handling any elevator emergency and the ability to notify the appropriate personnel in a timely manner.
Ryan Hughes
Kings III's Field Technician, Lewis Bagby, did an outstanding job for us. He had two installs for our elevators that he quickly completed with a considerable amount of troubleshooting to do. He didn't...Read More
Ryan Hughes
Kings III’s Field Technician, Lewis Bagby, did an outstanding job for us. He had two installs for our elevators that he quickly completed with a considerable amount of troubleshooting to do. He didn’t give excuses or complaints, but instead, he though outside the box and got the job done. So, thank you to Lewis and the Kings III team for the hard work. Kings III is lucky to have techs like Lewis on their team!
Dante Gibilisco
With an elevator built in 1987, our elevator company was having issues with our elevator phone system, & they recommended I reach out to Kings III Emergency Communications for help. The entire pro...Read More
Dante Gibilisco
With an elevator built in 1987, our elevator company was having issues with our elevator phone system, & they recommended I reach out to Kings III Emergency Communications for help. The entire process, from consultation call to installation, took less than 48 hours. I know that this type of turnaround time may not be typical, so I was super impressed because Kings III truly went above & beyond to help us resolve our life safety issue as quickly as possible.
Dave Fox
Kings III was very prompt, courteous, and thorough when quoting as well as helpful with the paperwork and processing before installation. The onsite techs were very professional and even with a few gl...Read More
Dave Fox
Kings III was very prompt, courteous, and thorough when quoting as well as helpful with the paperwork and processing before installation. The onsite techs were very professional and even with a few glitches on our old setup, they were able to update everything necessary and stayed until the job was completed and done right.
Cassie Christensen
Kings III went out of their way to push scheduling up to meet our deadlines. Their service was invaluable to both us and our residents!
Cassie Christensen
Kings III went out of their way to push scheduling up to meet our deadlines. Their service was invaluable to both us and our residents!
Sue Mied
Kings III is our primary choice for emergency communications for our elevators & pool sites. They provide full maintenance, warranty, and service of our equipment therefore, there are no surprise ...Read More
Sue Mied
Kings III is our primary choice for emergency communications for our elevators & pool sites. They provide full maintenance, warranty, and service of our equipment therefore, there are no surprise repair or replacement costs so I find it easy to budget for. It gives me peace of mind knowing that I am meeting all my emergency phone requirements in the most professional, productive, and economical manner.
Cindy Gowen
As a property manager, the safety of our tenants in the event of an elevator entrapment coupled with the reliability of the emergency communication system, is a top priority. We recently took over a p...Read More
Cindy Gowen
As a property manager, the safety of our tenants in the event of an elevator entrapment coupled with the reliability of the emergency communication system, is a top priority. We recently took over a property that needed a new system immediately. I contacted Kings III and explained the necessity of having the system installed as soon as possible. They understood the issues, the need to move quickly and had the job complete the following morning. Their line seizing capabilities also provides a significant monthly savings.
Lea Mosier
Since signing up with Kings III, I have been shown that attention to detail and customer service are their top priority. I have always received immediate attention when something has gone wrong, which...Read More
Lea Mosier
Since signing up with Kings III, I have been shown that attention to detail and customer service are their top priority. I have always received immediate attention when something has gone wrong, which is very rare, but things happen. They are great at helping me troubleshoot situations before having to send a technician out which saves us all time and, I’m sure, money. When a technician does have to come out they are always professional and courteous. I value my relationship with this company and believe it will last well into the future.
Mike Patel
Initially, it was difficult to find someone to get over the technical hurdle of the existing, older elevator phone system we have. We have an entire IT company that tried to look into the issues to he...Read More
Mike Patel
Initially, it was difficult to find someone to get over the technical hurdle of the existing, older elevator phone system we have. We have an entire IT company that tried to look into the issues to help, but they weren’t able to figure it out. This was important to get fixed- it’s a life safety issue. No one wants to risk a life because of the emergency communication system not working properly. The Kings III Emergency Communications team knocked it out in a single day. It was a pleasure to work with the entire Kings III team, and I’m truly impressed with how they handled everything seamlessly. Kings III has my recommendation for emergency phone needs.
Misael Marquez
We decided to consolidate our emergency phones at our hotel, 3 elevators & 1 ADA wheelchair lift, because we wanted to ensure we had one point of contact to handle this important life safety measu...Read More
Misael Marquez
We decided to consolidate our emergency phones at our hotel, 3 elevators & 1 ADA wheelchair lift, because we wanted to ensure we had one point of contact to handle this important life safety measure. We really liked that there is a human voice that answers the call so quickly because nobody wants to hear an automated answering service if they’re stuck in an elevator. I would recommend Kings III Emergency Communications to help consolidate your emergency phone response needs.
Travis Roberts
Kings III provided an amazing experience with their elevator phone installations. The entire process was incredibly professional and super easy. Their installers were friendly, accurate, and clearly e...Read More
Travis Roberts
Kings III provided an amazing experience with their elevator phone installations. The entire process was incredibly professional and super easy. Their installers were friendly, accurate, and clearly experts in their field. We couldn’t be more pleased with the results!
Steve Ashley
Kings III has been an absolute pleasure to work with. From sales to service to billing, everyone involved is very professional and caring with any requests we have made. I appreciate the service Kings...Read More
Steve Ashley
Kings III has been an absolute pleasure to work with. From sales to service to billing, everyone involved is very professional and caring with any requests we have made. I appreciate the service Kings III provides and will continue to be a customer for the foreseeable future.
Blake Peery
Kings III has been a longstanding trusted partner with each of my new communities. They provide peace of mind, operational expertise and a wealth of experience to ensure my emergency systems are top n...Read More
Blake Peery
Kings III has been a longstanding trusted partner with each of my new communities. They provide peace of mind, operational expertise and a wealth of experience to ensure my emergency systems are top notch. I value and depend on their extensive knowledge and innovative approach to their clients.
Patti Gladding
Our Kings III technician fixed both problems in our elevators. He is informative about the issues, able to address and repair them and communicates well with the business office. He is an asset to the...Read More
Patti Gladding
Our Kings III technician fixed both problems in our elevators. He is informative about the issues, able to address and repair them and communicates well with the business office. He is an asset to the Kings III team!
Carol Sauter
I would like to take the time to thank one of your customer service representatives, Tina. A visitor for one of the residents was trapped in the elevator and she stayed on the phone with her until hel...Read More
Carol Sauter
I would like to take the time to thank one of your customer service representatives, Tina. A visitor for one of the residents was trapped in the elevator and she stayed on the phone with her until help arrived. She should be commended for her outstanding customer service.
Jessica Steinwandel
Kings III is always very prompt, fast, and efficient, and its staff very knowledgeable!
Jessica Steinwandel
Kings III is always very prompt, fast, and efficient, and its staff very knowledgeable!
Jaymelee Velez
On Monday, I got stuck in an elevator in my school’s building in Miami, Florida. I suffer from anxiety/panic attacks and claustrophobia and when I pressed the emergency button I got the most helpful...Read More
Jaymelee Velez
On Monday, I got stuck in an elevator in my school’s building in Miami, Florida. I suffer from anxiety/panic attacks and claustrophobia and when I pressed the emergency button I got the most helpful person, Operator Steven. Steven stayed on the phone with me the whole time I was stuck and reassured me I was completely safe, help was on the way and that everything was going to be okay. He truly went above and beyond his job and for that I am very thankful.
Erika Jox
Our Kings III representative made it very easy to order the equipment and service. The rate is very reasonable and the technician who completed the installation was phenomenal!
Erika Jox
Our Kings III representative made it very easy to order the equipment and service. The rate is very reasonable and the technician who completed the installation was phenomenal!
Robert Mastrippolito
When dealing with a modern installation in a 46-year-old building, the challenges are endless. Our Kings III technicians got the install completed by their combined knowledge and pure persistence.
Robert Mastrippolito
When dealing with a modern installation in a 46-year-old building, the challenges are endless. Our Kings III technicians got the install completed by their combined knowledge and pure persistence.
Merelene Faust
Excellent customer service! Oscar was just fantastic and customer service at its best! Keep up the excellent work Kings III.
Merelene Faust
Excellent customer service! Oscar was just fantastic and customer service at its best! Keep up the excellent work Kings III.
Nancy Harvath
Our technician would not leave until he figured out the problem. He was awesome and definitely committed to his job and exhuming customer service!
Nancy Harvath
Our technician would not leave until he figured out the problem. He was awesome and definitely committed to his job and exhuming customer service!
Ryan Coley
Partnering with Kings III couldn't have been an easier decision for us. Their elevator phone monitoring provides a great value for our customers who love the additional features like call recording an...Read More
Ryan Coley
Partnering with Kings III couldn’t have been an easier decision for us. Their elevator phone monitoring provides a great value for our customers who love the additional features like call recording and auto-testing. Working with Kings III helps to free up our technician’s time to focus on what we do best- providing expert and reliable elevator maintenance to our customers. It has been a mutually beneficial relationship and one that we plan to keep building on.
Lauren Eigen
Kings III has never once failed to exceed our expectations with their wonderful technicians and great customer service.
Lauren Eigen
Kings III has never once failed to exceed our expectations with their wonderful technicians and great customer service.
Jennifer Benner
Kings III had such a fast turnaround time and the part I needed was under warranty so no charge to me. Thanks!
Jennifer Benner
Kings III had such a fast turnaround time and the part I needed was under warranty so no charge to me. Thanks!
Becky Pincheon
Their services are unmatched. Kings III’s attention to detail, industry leading equipment,and top of the line services gives me the assurance that our tenants and owners will receive the best care p...Read More
Becky Pincheon
Their services are unmatched. Kings III’s attention to detail, industry leading equipment,and top of the line services gives me the assurance that our tenants and owners will receive the best care possible, if ever necessary. Recently I had an insurance inspection and the inspector gave us ‘two thumbs up’ and said that is the most missed and neglected item in a building. He commended us on having Kings III and their professional staff literally at our fingertips.
Maria DeSimone
I would like to express how pleased I am to work with Kings III. Kings III services our elevator communication needs for Lanidex Plaza, and we are extremely satisfied. Their state of the art system an...Read More
Maria DeSimone
I would like to express how pleased I am to work with Kings III. Kings III services our elevator communication needs for Lanidex Plaza, and we are extremely satisfied. Their state of the art system and 24-hour monitoring provides our team as well as our tenants with the comfort, safety and reliability necessary in the event of an elevator entrapment. Their total service package meets all our standards, including equipment testing and voice recordings of every call. It’s comforting to know that if any question ever arises, the Kings III team is always available and ready to help.
William Case
We're a current customer of Kings III, using them for our pool phones at approximately 43 locations. We're very comfortable recommending them as a primary choice for emergency communications. Kings II...Read More
William Case
We’re a current customer of Kings III, using them for our pool phones at approximately 43 locations. We’re very comfortable recommending them as a primary choice for emergency communications. Kings III has proven to be an extremely reliable vendor. The response times are quick and customer service is outstanding. Using Kings III, we have realized a substantial saving over previous vendors. Each of our locations is charged one low monthly fee for maintenance, warranty, and equipment service. When you consider value, liability protections and service, Kings III is an excellent choice.
Dustin Witham
I've always had much respect for Kings III largely because of the people that make up the company. Bob is no exception. He always responds to every email and phone call and takes the time to follow up...Read More
Dustin Witham
I’ve always had much respect for Kings III largely because of the people that make up the company. Bob is no exception. He always responds to every email and phone call and takes the time to follow up on every request or inquiry. He fully understands the long standing partnership between Midwest Elevator and Kings III and delivers every time. He treats our potential clients with respect. We’re passionate about taking care of our existing clients and shield them from high pressure sales people but I never hesitate to put Bob directly in touch with our customers to get a deal done.
Brad Colasso
I have been so happy with my experience with Kings III. I honestly wish Kings III could handle all of my phones. Every employee has been so easy to work with and understanding. I have to give a shout ...Read More
Brad Colasso
I have been so happy with my experience with Kings III. I honestly wish Kings III could handle all of my phones. Every employee has been so easy to work with and understanding. I have to give a shout out to Kings III tech Robby. He has gone above and beyond, helping me identify lines and save a lot of money. I would recommend Kings III to all of my friends and colleagues.
Anita Jackson
I should let Kings III sell you their products and pricing, but the services they provide have proven to be an excellent value for our company. They have come through for us in tight situations and I ...Read More
Anita Jackson
I should let Kings III sell you their products and pricing, but the services they provide have proven to be an excellent value for our company. They have come through for us in tight situations and I have the utmost confidence in them.
Brandon Ingle
Kings III is super easy to work with. They helped us out in a pinch and got an emergency phone replaced for us with a very quick lead time.
Brandon Ingle
Kings III is super easy to work with. They helped us out in a pinch and got an emergency phone replaced for us with a very quick lead time.
Lucia Darnell
We are grateful to have Kings III’s service! It is nice to know that Kings III can assist us in a timely manner. We have peace of mind that Kings III service includes multilanguage assistance. My Ki...Read More
Lucia Darnell
We are grateful to have Kings III’s service! It is nice to know that Kings III can assist us in a timely manner. We have peace of mind that Kings III service includes multilanguage assistance. My Kings III rep is always on top of things, assisting me and my team providing us with great service.
98%
CUSTOMER RETENTION RATE
OUR CUSTOMERS
Kings III monitors 125,000+ help phones across the U.S. Some customers are highlighted below:
Kings III makes it easy as a single point-of-contact for all your emergency response needs. With expertise in line connectivity, compliance codes, equipment maintenance and safety protocol, we offer the total package.
