CUSTOMER STORIES

When new elevator codes required costly video monitoring upgrades, a national financial institution faced a multimillion dollar challenge across its portfolio. The price tag for third-party hardware alone was nearly $8,000 per cab, not including installation or maintenance. Instead of absorbing that burden, they partnered with Kings III. Through CabView, they gained a fully compliant, future-ready solution that cut costs, simplified vendor management, and strengthened emergency response, all backed by 24/7 monitoring from highly trained operators.

As technology advances and the decommissioning of landlines becomes more prevalent, we’ve found that many people have turned to a landline replacement system where implementation with their emergency communications becomes more of an afterthought.  Fortunately, this wasn’t the case for Townsmen Properties. In this customer success story, you’ll see how they were able to make the transition from landline to cellular with ease, prioritizing their emergency response by utilizing Kings III. 

We often find that when Kings III emergency phones are implemented at a new site, it’s not long before that building’s manager wants to have us assess additional locations to see if we can help alleviate those concerns across all buildings they manage. This is precisely what happened with Pattie McClean, CPM, a senior property manager at Hillwood. We'll let her tell you why herself.

You may not always expect a small line item, such as the emergency help phones on your property, to yield standout cost savings, but the proof is in the pudding. Here's Cushman & Wakefield's saving success story, made possible by Kings III.

If there’s one thing you should know about Kings III, it’s that we pride ourselves on creating loyal customers. In fact, we have a retention rate of 98%-- a number almost unheard of among most companies, and our customers stay loyal for a long time. Why does Olympus Properties choose to stay brand loyal with Kings III and what does their experience look like? Senior Regional Manager, Sarah Turner, provides her insights in this customer interview.

During an active shooter drill, KEARNY Real Estate was able to see first-hand the importance that comes with a solid elevator emergency communications system, and the liability that comes with an incomplete solution. Since installing Kings III Emergency Communications at Emerald Plaza Tower, they've witnessed the difference.

If you're trapped in an elevator & need medical help, the last thing you want to hear when you place an emergency call is a recorded prompt. Upon testing their elevator phones' current answering system, to their horror, this large realty corporation discovered this is what was happening in their elevators. They knew they needed a change: Enter Kings III.

A customer success story: With Kings III's help, a leader in the storage industry upgraded their emergency telephone systems to cellular lines nationwide. See the process and the resulting benefits.