In the hospitality industry, guest safety is paramount. While fire prevention and security measures are often prioritized, the compliance of emergency communication systems can sometimes be overlooked. With recent updates to International Building Code and ASME A17.1/CSA B44 elevator safety code, it’s essential to assess whether your hotel’s emergency communication systems meet current standards to ensure optimal protection for guests and staff.

The Importance of Code-Compliant Emergency Communications

Elevators are integral to hotel operations, serving countless guests daily. Reliable emergency communication within these systems is not just a regulatory requirement but a critical component of guest safety. Established building and elevator codes establish the benchmark for elevator safety, mandating that emergency communication systems be functional, accessible, and effective. Recent updates to these codes have introduced significant changes that hoteliers must understand and implement.

Key Updates:

Recent revisions to code introduce several pivotal requirements affecting accessibility:

• Two-Way Messaging Display: Elevators are now required to provide visual text-based messaging to assist passengers who are hearing or speech impaired. This ensures inclusivity and effective communication during emergencies.

• Video Monitoring: Authorized personnel must have access to real-time video feeds of the elevator cab, allowing for better assessment and response during incidents.

• On-Site Assistance Notification: For elevators with a travel distance exceeding 60 feet, there must be a mechanism to inform passengers when emergency personnel have arrived on-site.

These requirements will apply when elevators are permitted for construction or modernization. Of course, many hoteliers prioritizing life safety may choose to comply regardless of requirements to keep up with the cutting-edge standards. It also may be in your best interest to make upgrades to older on non-modernized elevators on the same hotel to ensure emergency communication system consistency. This could include elevators of a different age or type from the new installation or modernized elevator(s).

Assessing Your Hotel’s Compliance

Compliance with these updated codes varies by jurisdiction. Applicable code years dating back to 2018 (IBC) and 2019 (ASME) are adopted in over 75% of the US (with many more expected to adopt in the coming years), while others continue to operate under previous versions. It’s crucial for hoteliers to determine which code version applies in their area and ensure that their emergency communication systems are aligned with the latest standards.

To assist in this process, Kings III offers a comprehensive Code Compliance Database, providing an easy way to check your state’s regulations.

Stress-Free Compliance: The All-Inclusive Solution from Kings III

Navigating the complexities of code compliance can be challenging. Kings III specializes in emergency communication solutions that not only meet but often exceed code requirements. Our all-inclusive service model offers several key benefits:

• Equipment and Installation: We provide all necessary emergency phone equipment and handle the installation process, ensuring that systems are set up correctly from the start.

• Lifetime Maintenance: Our commitment doesn’t end after installation. We offer lifetime maintenance, including regular auto-testing features that check for dial tone and power, ensuring your system is always operational.

• 24/7/365 Professional Monitoring: Our Emergency Dispatch Center offers round-the-clock monitoring by operators trained in dispatch protocols and emergency coordination. They are Advanced Emergency Medical Dispatcher (AEMD) certified, capable of providing pre-arrival medical instructions when every second counts.

This comprehensive approach not only enhances guest safety but also alleviates the burden on hotel staff, allowing them to focus on other critical tasks. By entrusting your emergency communication needs to Kings III, you ensure a seamless and reliable solution that integrates smoothly into your hotel’s operations.

Additional Considerations

Beyond elevators, it’s important to assess other areas of your property that may require emergency communication systems, such as pools, parking areas, and common spaces. Kings III offers solutions tailored to various environments, ensuring comprehensive safety coverage across your property.

For more detailed information on the latest elevator emergency communications requirements and how they impact your hotel, explore our Understanding Emergency Communication Code Compliance Guide.

Your Partners in Hotel Emergency Response

Ensuring that your hotel’s emergency communication systems are up to code is a critical aspect of guest safety and operational excellence. By staying informed about code updates and partnering with experts like Kings III, you can provide a secure environment for your guests and staff, uphold regulatory compliance, and enhance the overall guest experience.

If you need assistance evaluating or upgrading your hotel’s emergency communication systems, contact Kings III today for a consultation. Our team is ready to help you navigate the complexities of code compliance and implement solutions that best fit your property’s needs.