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A Look into a Day as a Kings III Facilities Manager

Here at Kings III, we work with many facilities managers and see the type of responsibilities and issues they are concerned with. Kings III's facilities manager, Lisa, speaks about her experience in the role and how it relates to Kings III as a whole.

A Look into a Day as a Kings III Facilities Manager

As the facilities manager here at Kings III, I know how important it is to keep our employees safe and to ensure that they have all of the things they need to do their jobs in a clean and secure environment. On a regular basis, I deal with all types of vendors, such as A/C and Heating companies, plumbers, roofers, janitors, electricians and pest control just to name a few.

Aside from making sure the employees are comfortable by ensuring the heating and air are working properly, hiring a janitorial staff to fulfill the cleaning and stocking needs and making sure the vending machines are stocked, security of our employees is probably one of the most important aspects of being a facilities manager.

I recently had a couple of issues with the outside lighting at our corporate office come up. We are a 24/7 facility with our Emergency Dispatch Center on site, and it was brought to my attention (because I don’t work nights) that the outside lighting was not working properly during the night.

The first issue was the time change. Our parking lot and exterior lighting is on a timer, and when the time changes, they then are off schedule when it comes to coming on when it is actually getting dark, or going off too early before the sun comes up. Working alongside our Property Management Company, we had the electrician out to reset the timer. Thinking everything was okay, we signed off that the lights were working properly. Now, this was in the daytime, so as far as we knew, everything was okay. A few days later, the EDC manager came in at midnight and the following day, let me know that none of the building lights were on during the night. As we have people coming and going during shift changes, this was a huge concern, and could have posed a potentially life threatening situation. We again worked with the Property Management Company to have the electrician out and he found most of the lights not only had a burned out bulb, but that the ballast was out.

This brought up the questions: Why was no one paying attention? Is this the responsibility of Kings III or the Property Management Company? What plan should we put in place so this does not happen again? All has been repaired and a plan has been put into place to be proactive during the time changes and get the electrician out BEFORE it happens and that Kings III will monitor the outside building lighting each night, to ensure a timely response when there is a light outage.

So how does this relate to what we do here at Kings III and how we help you, the Facility Manager or Property Manager? Just as our lighting is here to make sure our employees are safe, the emergency telephones are there to make sure that your employees and residents have a way to contact help in a potentially life threatening situation and keep them safe. Your emergency communications needs are met with professional and highly trained operators to assist your employees and residents in a potentially life threatening situation. We are continually looking for ways that we can improve your experience with Kings III and to be proactive such as reaching out to you to test your pool phones BEFORE your inspector does. If there ever is an issue with your emergency telephone at your poolside or in your elevator, our service team is here to respond in a timely manner and make sure that your emergency telephones are working properly. We are hyper sensitive throughout Kings III about the nature of our business and strive to provide service to the customer above all else. To learn more, visit www.kingsiii.com. 

 

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Lisa McNeese

Posted on May 4 2016

By Lisa McNeese, Facilities Manager Kings III Emergency Communications

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